Self-Organizing Map based Wallboards to Interpret Sudden Call Hikes in Contact Centers
نویسندگان
چکیده
منابع مشابه
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ژورنال
عنوان ژورنال: International Journal of Advanced Computer Science and Applications
سال: 2020
ISSN: 2156-5570,2158-107X
DOI: 10.14569/ijacsa.2020.0111127